FAQ
FAQ
DO YOU OFFER ROOM SERVICE?
YES IT IS LIMTED AT THIS TIME AND CONTACTLESS- DELIVERY WILL BE LEFT OUTSIDE GUESTROOM DOOR OR MAY BE PICKED UP AT THE OUTLET.
DO YOU SELL GIFT CARDS?
YES- GIFT CARDS MAY BE OBTAINED FOR BOTH KINLEY AND COMPANY AT RECEPTION.
IS VALET AVAILABLE AT THE HOTEL?
YES- OVERNIGHT PARKING IS $22, DAILY PARKING IS $15 AND PARKING FOR THE RESTAURANT/BAR IS $8
IS THERE A FITNESS CENTER ON PROPERTY?
YES- FEATURING A PELOTON AND STATE OF THE ART EQUIPMENT
WHAT IS THE DISTANCE FROM (CHA) CHATTANOOGA METROPOLITAN AIRPORT TO THE HOTEL?
THE CHA AIRPORT IS LOCATED APPROXIMATELY 10 MILES FROM THE HOTEL AND IS APPROXIMATELY 20 MINUTES DRIVE TIME WITHOUT TRAFFIC
ARE THERE TELEPHONES IN THE HOTEL?
TELEPHONES ARE IN EACH GUESTROOM
DO YOU HAVE HAIRDRYERS?
YES - HAIRDRYERS ARE LOCATED IN EVERY GUESTROOM
DO YOU HAVE HANDHELD STEAMERS?
YES - HANDHELD STEAMERS ARE LOCATED IN EVERY GUESTROOM.
DO YOU HAVE IN ROOM COFFEE?
NO - COFFEE IS AVAILABLE IN THE EXCHANGE FROM 7:00 AM - 10:00 PM SEVEN DAYS A WEEK.
IS THE HOTEL PET FRIENDLY?
YES THE HOTEL IS VERY PET FRIENDLY. OUR PET FEE IS $150 PER STAY.
WHAT DO I NEED TO BRING TO CHECK-IN?
YOU MUST BE 21 YEARS OLD WITH PROOF OF ID AND MAJOR CREDIT CARD
IS SMOKING PERMITTED IN THE GUEST ROOMS?
THE HOTEL AND RESTAURANT IS A NON SMOKING FACILITY. THERE IS A $250 GUESTROOM CLEANING AND SANITIZING FEE FOR SMOKING.
WHAT IS THE CHARGE FOR WI-FI?
COMPLIMENTARY THROUGHOUT THE HOTEL